Security Officer Role

1 week ago


Walsall, Walsall, United Kingdom ABM UK Full time
Job Description:

This is a part-time position, working 24 hours per week. You will be the public face of the Security Team, providing first-class customer-focused service to visitors and tenants in the shopping centre.

You will be required to carry out regular patrols of the shopping centre, being proactive and identifying opportunities to assist visitors. Your role involves safeguarding the site, ensuring it remains safe and non-threatening for all visitors and tenants.

Key Responsibilities:

  • Interact with visitors and tenants, providing excellent customer service
  • Carry out regular patrols, proactively identifying opportunities to assist
  • Safeguard the site, ensuring it remains safe and secure
  • Liaise with the control room, reacting to incidents and supporting colleagues
  • Record/log non-conformances and emergencies, adhering to site policies
  • Deal efficiently with emergencies, keeping the Centre team informed
  • Maintain vigilance, highlighting unauthorized access by banned individuals
  • Adhere to radio procedures and record events/incidents correctly
  • Undertake other reasonable duties as required, meeting business needs

Required Skills and Qualifications:

  • Professionalism, pleasantness, friendliness, courtesy, and helpfulness while performing duties
  • A team-oriented approach
  • Taking ownership of situations, ensuring tasks are completed or escalated when necessary
  • Staying motivated, aiming high, and achieving
  • Respecting staff and visitors within the shopping centre

Benefits:

  • 24/7 GP: Access to a UK-based GP for you and your immediate family
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Perks at Work app, offering discounts, gift cards, cashback, and exclusive offers

About ABM UK:

ABM UK is one of the world's largest providers of integrated facility services. We aim to create a cleaner, healthier, and more sustainable world by delivering essential services that improve spaces and places. Our comprehensive array of facility services includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. We serve properties across various industries, from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants, and distribution centres.

ABM UK is committed to promoting diversity and inclusion in employment, regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.


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