Business Development Manager
4 weeks ago
**Role:** Business Development Manager
**Location:** Trafford Park
We are seeking a Business Development Manager to join our team at Reed. As a Business Development Manager, you will be responsible for building and maintaining relationships with our clients, and will be their main point of contact for all day-to-day account management and course bookings.
**Key Responsibilities:**
- Account management of a number of pre-defined business clients
- Booking management of our B2B customer base
- Ensure timely responses to all enquiries and booking requests
- Providing excellent customer service to the clients
- Certificate expiry management to secure delegate refreshers
- Conversion from manual booking to portal booking where appropriate
- Purchase Order Management
- Promptly resolve any invoice queries
- Providing general administrative support
**Requirements:**
- Strong customer service skills
- Strong client/account management skills
- Excellent organisational management skills
- Capable of hands on problem-solving
- Ability to cope with competing demands and to prioritise tasks
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