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Receptionist

2 months ago

Oxford, Oxfordshire, United Kingdom Brook Street NMR Full time

Job Opportunity: Lodge Receptionist

Location: Oxford

Hours: Full-Time - 40 hours per week, any 5 days out of 7

Salary: £28,097 p.a.

Holiday: 38 days (includes public holidays)

We are seeking a highly skilled and customer-focused Lodge Receptionist to join our team at a prestigious college in Oxford. In this vital role, you will provide a warm welcome to members of the college and visitors while ensuring the safety and security of our buildings.

Key Responsibilities:

  • Operate access control systems and monitor CCTV to maintain a secure environment.
  • Respond to fire alarms, evacuations, and other emergencies.
  • Issue keys and maintain accurate records.
  • Answer telephone inquiries and manage incoming/outgoing mail.
  • Promote sales of souvenirs and maintain cleanliness of the Lodge area.
  • Undertake first aid training and remain qualified.
  • Provide information and assistance to members, conference delegates, and the general public.

Requirements:

  • Conversational level English and excellent communication skills.
  • Experience greeting guests and providing outstanding customer service.
  • Competent in basic office procedures and computer skills (Word, Excel).
  • Calm under pressure and able to handle challenging situations.
  • Team player with a flexible approach to work hours and duties.
  • Previous hospitality experience is desirable.