Maternity Cover Dental Receptionist
3 weeks ago
Job Title: Maternity Cover Receptionist
Job Summary:
We are seeking a highly skilled and experienced Receptionist to join our team on a maternity cover basis. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing an exceptional patient journey.
Key Responsibilities:
- Provide an exceptional patient experience through excellent communication and interpersonal skills
- Manage patient diaries and ensure accurate and efficient use of time
- Work closely with the team to understand treatment options and provide information to patients
- Complete relevant forms and documents in a timely manner
- Take payments and chase outstanding patient debt
- Liaise with dental laboratories, supply companies, and other organisations
Requirements:
- Ability to build rapport and work to a high level of customer service
- Passion for building knowledge of treatment options and becoming an expert in the dental sector
- Ability to follow processes and work in a structured and organised way
- Comfortable working to practice KPIs (call answer rate, data capture, and rebooking)
- IT skills with the ability to learn SOE software
- Positive nature and ability to work in a composed manner
- Strong attention to detail
- Excellent team player
About Us:
Rodericks Dental Partners is a leading dental practice with a reputation for excellence. We are committed to providing the highest level of patient care and are seeking a talented and motivated Receptionist to join our team.
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