Maternity Cover Dental Receptionist

3 weeks ago


Oxford, Oxfordshire, United Kingdom Rodericks Dental Full time

Job Title: Maternity Cover Receptionist

Job Summary:

We are seeking a highly skilled and experienced Receptionist to join our team on a maternity cover basis. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing an exceptional patient journey.

Key Responsibilities:

  • Provide an exceptional patient experience through excellent communication and interpersonal skills
  • Manage patient diaries and ensure accurate and efficient use of time
  • Work closely with the team to understand treatment options and provide information to patients
  • Complete relevant forms and documents in a timely manner
  • Take payments and chase outstanding patient debt
  • Liaise with dental laboratories, supply companies, and other organisations

Requirements:

  • Ability to build rapport and work to a high level of customer service
  • Passion for building knowledge of treatment options and becoming an expert in the dental sector
  • Ability to follow processes and work in a structured and organised way
  • Comfortable working to practice KPIs (call answer rate, data capture, and rebooking)
  • IT skills with the ability to learn SOE software
  • Positive nature and ability to work in a composed manner
  • Strong attention to detail
  • Excellent team player

About Us:

Rodericks Dental Partners is a leading dental practice with a reputation for excellence. We are committed to providing the highest level of patient care and are seeking a talented and motivated Receptionist to join our team.



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