Private Client Paralegal
1 month ago
An exciting new role has arisen in our Private Client Department, based in Nuneaton. As a Wills and Probate Paralegal/Executive, you will support a fee earner in a busy Private Client team.
This position would suit someone with at least one year's experience working as a Paralegal/Wills and Probate Executive. The ideal candidate will have excellent knowledge of Microsoft Windows, Word, and Outlook, and good keyboard skills.
- Attend to clients, providing exceptional customer service and ensuring their needs are met.
- Produce accurate, detailed work to maintain excellence in legal services, adhering to quality and case management systems.
- Maintain files efficiently, ensuring timely completion of tasks and effective case management of Private Client matters.
- Draft documentation, including correspondence, briefs, court documents, attendance notes, and statements of evidence, in accordance with efficient file management.
- Time record accurately, prepare bills as necessary, and adhere to the Firm's policy.
- Attend to clients in the office or at their homes, providing flexible support when needed.
- Undertake work necessary to build up, maintain, and manage a caseload, prioritizing tasks effectively.
- Respond to reasonable instructions from Directors, Department Heads, or Fee Earners within the limits of this job description.
- Attend department meetings as required, contributing to the success of the team.
- A minimum of one year's experience working in a Private Client Department as a Paralegal/Legal Assistant, supporting a Fee Earner.
- Excellent knowledge of Microsoft Windows, Word, and Outlook, and good keyboard skills.
- Ability to work within quality and case management systems, such as Lexcel and Tikit.
- Dynamic approach, using initiative when dealing with clients or potential clients.
- Positive approach to customer service, ensuring high-quality interactions with clients.
- Team player with a flexible approach, able to adapt to changing circumstances.
- Ability to deal with sensitive situations and difficult clients in a professional, confidential manner.
- Sufficient knowledge of the legal process to understand the work being undertaken.
- Knowledge of the work of a Private Client Department and relevant law is an advantage.
- Experience of legal procedures preferred.
- Driving license and use of own vehicle preferable but ability to travel between offices, courts, and stakeholder office essential.
- Company events.
- Company pension.
- Flexitime.
- Free parking.
- Life insurance.
- On-site parking.
- Sick pay.
- Monday to Friday.
- Private Client: 1 year (required).
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