East Midlands Hospitality Professional
14 hours ago
As a Front of House Team Member at the Belton Park Golf Club, you will be responsible for delivering exceptional service to members and guests, ensuring a seamless experience throughout their visit. This includes greeting customers on arrival, staff the entrance, welcoming members and guests, and showing them to their seats.
Competitive Salary:
A competitive salary of £27,000 - £32,000 per annum, depending on experience, is on offer for this exciting opportunity. In addition to your salary, you will also enjoy a range of benefits, including a company pension scheme, discounted or free food, and on-site parking.
Key Responsibilities:
• Resolve complaints by handling member and guest complaints directly or escalating to supervisors when needed.
• Manage reservations by receiving and recording incoming reservations in person, by phone, or email.
• Liaise with other teams by working closely with team members in other areas of the Club to create a seamless experience for the customer.
What We Offer:
• A dynamic and supportive work environment
• Opportunities for career progression
• Competitive salary and benefits package
• Relaxed dress code and flexible working hours
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