Technical Support Associate
3 weeks ago
About FlexTrade Systems
FlexTrade Systems is a leading provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.
The Role
We are seeking a recent graduate to join our team working with our product FlexOMS, the market-leading global, multi-asset order management system. The successful candidate will support the FlexTrade suite of software and interact with our clients to understand their needs, design solutions and implement them, alongside the FlexTrade development team.
Key Responsibilities
The key responsibilities of the role include:
- Acting as primary technical contact to allocated clients for new requirements, support and project deliverables
- Formulating business and workflow requirements into technical solutions
- On-boarding client and broker connections to our FlexLINK FIX network
- Liaising with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions
Requirements
The successful candidate will have a 2:1 Bachelor's degree in a numerate subject and a desire to learn both the business and technical aspects of the financial capital markets in which FlexTrade operates. Prior experience in Financial Software or Trading environment is also required.
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