Support Expert for Real-Time Trading Platforms
2 days ago
Client-Facing Support Role
ZipRecruiter is seeking an experienced Support Expert to join our team in London. As a key member of our production support team, you will play a vital role in ensuring the smooth operation of our real-time trading platforms, interacting with various external customers and providing exceptional support.
Key Objectives
- Provide timely and effective support to external clients, ensuring their needs are met and expectations exceeded.
- Collaborate with the development team to identify areas for improvement and implement solutions to enhance overall system performance.
Requirements
- Minimum 2 years of experience in production support of real-time systems.
- Familiarity with automated test tools and APIs.
Why Join Us?
We offer a competitive salary up to £50,000, a collaborative work environment, and opportunities for growth and professional development, making this an attractive opportunity for any motivated individual.
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