Support Expert for Real-Time Trading Platforms

2 days ago


London, Greater London, United Kingdom ZipRecruiter Full time

Client-Facing Support Role

ZipRecruiter is seeking an experienced Support Expert to join our team in London. As a key member of our production support team, you will play a vital role in ensuring the smooth operation of our real-time trading platforms, interacting with various external customers and providing exceptional support.

Key Objectives

  • Provide timely and effective support to external clients, ensuring their needs are met and expectations exceeded.
  • Collaborate with the development team to identify areas for improvement and implement solutions to enhance overall system performance.

Requirements

  • Minimum 2 years of experience in production support of real-time systems.
  • Familiarity with automated test tools and APIs.

Why Join Us?

We offer a competitive salary up to £50,000, a collaborative work environment, and opportunities for growth and professional development, making this an attractive opportunity for any motivated individual.



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