Scheme Coordinator

4 weeks ago


Devizes, Wiltshire, United Kingdom Stonewater Full time
Job Title: Scheme Coordinator

At Stonewater, we're seeking a skilled Scheme Coordinator to assist the Delivery Manager with the day-to-day operational management of our independent living scheme. As a key member of our team, you'll deliver an on-site housing management service that supports our residents to lead independent lives in a safe environment.

Key Responsibilities:
- Carry out well-being checks and respond to emerging changes in circumstances
- Identify and manage risk, including safeguarding, and take accountability for ensuring appropriate actions are taken and controls are in place
- Engage with older people and their families to identify issues and support them to progress
- Develop relationships with partner agencies to support customers with well-being opportunities

Requirements:
- Experience of working in a housing environment or recent demonstrable experience of frontline customer service
- Good general IT skills, including Microsoft Office applications, and a willingness to learn our in-house systems
- Ability to work collaboratively and communicate effectively with customers, colleagues, and contractors

About Us:
Stonewater is a leading housing provider, managing around 39,000 homes and serving 82,000 customers across our portfolio of affordable properties. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're committed to making a positive impact and have a strong focus on sustainability and social responsibility.
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