Clay Shooting Experience Host
4 weeks ago
We are seeking a highly skilled and enthusiastic Shoot Captain and Host to join our team at Clays Venues. As a Shoot Captain and Host, you will be responsible for providing an exceptional customer experience and ensuring the smooth operation of our gaming pegs.
Key Responsibilities:
- Deliver the full 12 steps of the game and Food & Beverage service to our guests.
- Run a section of our gaming pegs and control the guests' entire journey throughout the operation.
- Previous hosting and serving experience will be beneficial in this role.
- Ensure that guests are looked after with our 12 steps of service, covering every stage of their experience.
- Manage the bookings system and learn how to manage the entire bookings journey.
- Actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section.
- Develop a rapport with guests throughout their entire experience and ensure they leave with a smile, remembering your name, and eagerly anticipating their next visit.
Requirements:
- Able to flex your skills across our multiple front of house roles.
- Previous food and beverage service experience, restaurant or bar.
- Excellent written and verbal communication skills.
- Able to build lasting relationships with colleagues and clients.
- Honest with strong moral principles.
- Take initiative, can solve problems calmly and work well under pressure.
- Someone who really enjoys interacting with people.
- Love and engage with incredible food and beverage.
What We Offer:
- Competitive base salary £11.70 per hour.
- Weekly Tronc service charge distribution.
- Holiday: 32 working days' holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
- Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.
- Paid Breaks: We value your time and ensure you're compensated for your breaks.
- Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
- Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
- Celebration Day: An additional paid day off each year to celebrate something meaningful to you.
- Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
- Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
- Volunteer Day: A paid day off annually to give back to your local community.
- Birthday Gift: Choose a special gift to celebrate your birthday.
- Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
- Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme.
- Hospitality Discounts: Access exclusive discounts via Hospitality Rewards.
- Meals Provided: Free meals for colleagues working operational shifts.
We look forward to hearing from you and learning more about your skills and experience. Thank you for considering a role at Clays Venues.
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