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Social Services Specialist

2 months ago


Colwyn Bay, Conwy, United Kingdom 5 Star Recruitment Full time
Job Summary

We are seeking a highly skilled and compassionate Social Worker to join our team at 5 Star Recruitment. As a Social Worker, you will play a vital role in delivering high-quality social work services to vulnerable individuals, ensuring their well-being and independence.

Key Responsibilities
  1. Provide direct social work services to vulnerable citizens, adhering to statutory, national, and regional policies and guidelines.
  2. Work collaboratively with colleagues, private sector organizations, and health services to deliver an integrated response to meeting the needs of vulnerable populations.
  3. Build effective relationships with citizens, families, and carers to identify and meet their needs, ensuring their rights are safeguarded.
  4. Ensure timely completion of assessments and reviews, adhering to statutory timescales.
  5. Employ person-centered planning approaches to support citizens in assessment, care planning, and review processes.
  6. Respond to safeguarding concerns in accordance with the Wales Interim Policy and Procedure for POVA.
  7. Conduct POVA investigations and complete risk assessments.
  8. Contribute to the preparation and presentation of reports and plans at POVA Strategy meetings.
  9. Work in partnership with Community Wellbeing services to develop knowledge and awareness of available resources.
  10. Maintain professional accountability for resource allocation, adhering to service criteria, legislation, and financial regulations.
  11. Ensure an early and effective response to concerns or complaints from citizens or other agencies.
  12. Support citizens and their carers/families to actively participate in service development.
  13. Prepare for and contribute effectively to meetings, chairing meetings as required.
  14. Prepare written reports for various purposes, ensuring accuracy, coherence, and completeness.
  15. Attend team meetings and contribute to service development.
  16. Maintain a specific caseload of varied complexity.
  17. Utilize research, theory, evidence-based practice, and problem-solving methodologies to achieve good outcomes for citizens.
  18. Maintain good recording practices, ensuring records are accurate, coherent, and up-to-date.
  19. Ensure casework is effectively planned and outcome-focused, with citizens, families, and carers fully represented.
  20. Ensure timely completion of tasks and respond promptly to communications.
  21. Promote anti-discriminatory practices and act in a non-oppressive manner towards service users, carers, and colleagues.
  22. Provide a positive role model in relation to conduct within the workplace, including good workload and time management.
  23. Exercise responsibility under the Health and Safety at Work Act and respond promptly and robustly to these regulations.
  24. Assist with the duty system as needed and undertake backup duties on a regular basis.
  25. Transport/accompany citizens to appointments, as appropriate, following risk assessments.
Professional Development
  1. Maintain professional registration and comply with post-registration training and learning requirements.
  2. Prepare for and participate in professional supervision and performance development reviews to support personal development and adherence to professional standards.
  3. Attend training and seminars to develop personal and professional expertise, disseminating knowledge and learning to colleagues as appropriate.
Corporate Responsibilities
  1. Establish good working relationships internally and externally.
  2. Comply with the Authority's Policies and Procedures, reporting any inadequacies to Senior Officers.
  3. Participate actively in supporting the Authority's principles and practices of equality of opportunity.
  4. Apply Health & Safety practices in daily operations, sharing responsibility for Health & Safety across the department, directorate, and Authority.
  5. Provide information for personnel, administrative, and payroll purposes.
  6. Undertake any other reasonable tasks, as determined by your Line Manager or Head of Service.
  7. Be aware of the Corporate Safeguarding Policy and report concerns in the appropriate manner and timescales.
Review Date/Right to Vary

This job description is not intended to be an exhaustive list of duties. The Authority reserves the right to vary your duties and responsibilities within the parameters of your grade and occupational competence to respond to changes in the needs of the service.