Current jobs related to Quality Assurance Manager - Redhill, Surrey - WTW

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionAt Sisco Jobs, we are seeking a skilled Quality Assurance Specialist to join our manufacturing team. The ideal candidate will have a strong background in manufacturing processes and testing methodologies, with a focus on continuous improvement and quality assurance.Key Responsibilities:Designing and developing test procedures and protocols for...

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    We are seeking a skilled Test Engineer to join our manufacturing team at Sisco Jobs. The ideal candidate will have a strong background in manufacturing processes and testing methodologies, with a focus on continuous improvement and quality assurance.Key Responsibilities:Designing and developing test procedures and protocols for manufacturing...

  • Quality Assurance Specialist

    2 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionAt Sisco Jobs, we are seeking a skilled Test Engineer to join our manufacturing team. The ideal candidate will have a strong background in manufacturing processes and testing methodologies, with a focus on continuous improvement and quality assurance.Key Responsibilities:Design and develop test procedures and protocols for manufacturing...

  • Quality Assurance Specialist

    2 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job Title: Quality Assurance SpecialistJob Summary: We are seeking a skilled Quality Assurance Specialist to ensure the quality and reliability of our products in the industrial sector.Responsibilities:Conduct thorough inspections of raw materials, components, and finished products to ensure they meet quality standards.Identify and document any defects or...

  • Senior Quality Assurance Engineer

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Senior Quality Assurance EngineerSisco Jobs is seeking a highly skilled Senior Quality Assurance Engineer to join our manufacturing team. The ideal candidate will have a strong background in manufacturing processes and testing methodologies, with a focus on continuous improvement and quality assurance.Key Responsibilities:Design and develop test procedures...

  • Senior Quality Assurance Inspector

    2 weeks ago

    Redhill, Surrey, United Kingdom Workforce Staffing Ltd Full time

    Job Title: Senior Quality Assurance InspectorJob Type: Permanent, Days basedLocation: RedhillPay: £14-£15 per hourHours: 7am-5:15pm, Monday to ThursdayOur client is a leading manufacturer of quality components for the food, automotive, and EV industries. They have been established for nearly 80 years and have a growing workforce.The Role:You will perform...

  • Quality Assurance Specialist

    4 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionWe are seeking a highly skilled and experienced Quality Control (QC) professional to join our team at Sisco Jobs. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance.Responsibilities:Conduct thorough inspections of raw materials, components, and finished...

  • Quality Assurance Specialist

    4 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionWe are seeking a highly skilled and experienced Quality Control (QC) professional to join our team at Sisco Jobs. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance.Responsibilities:Conduct thorough inspections of raw materials, components, and finished...

  • Quality Assurance Specialist

    1 month ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistSisco Jobs is seeking a meticulous and experienced Quality Control Specialist to join our team in the industrial sector.Key Responsibilities:Conduct thorough inspections of raw materials, components, and finished products to ensure they meet established quality standards.Identify and document any defects or deviations from quality...

  • Quality Assurance Specialist

    1 month ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistSisco Jobs is seeking a meticulous and experienced Quality Control Specialist to join our team in the industrial sector.Key Responsibilities:Conduct thorough inspections of raw materials, components, and finished products to ensure they meet established quality standards.Identify and document any defects or deviations from quality...

  • Quality Assurance Specialist

    1 month ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistSisco Jobs is seeking a meticulous and experienced Quality Control Specialist to join our team in the industrial sector.Job Summary:We are looking for a detail-oriented and analytical professional to ensure that our products meet the established standards of quality, reliability, and performance.Responsibilities:Conduct thorough...

  • Quality Assurance Specialist

    1 month ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistSisco Jobs is seeking a meticulous and experienced Quality Control Specialist to join our team in the industrial sector.Job Summary:We are looking for a detail-oriented and analytical professional to ensure that our products meet the established standards of quality, reliability, and performance.Responsibilities:Conduct thorough...

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistWe are seeking a meticulous and experienced Quality Control (QC) professional to join Sisco Jobs in the industrial sector. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance. As a Quality Control (QC) specialist, you will be expected to...

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Quality Control SpecialistWe are seeking a meticulous and experienced Quality Control specialist to join Sisco Jobs in the industrial sector. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance. As a Quality Control specialist, you will be expected to conduct thorough...

  • Quality Assurance Specialist

    2 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionAt Sisco Jobs, we are seeking a meticulous and experienced Quality Control (QC) professional to join our team in the industrial sector. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance. As a Quality Control (QC) specialist, you will be expected to...

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    We are seeking a Quality Control (QC) professional to work with our team at Sisco Jobs in the industrial sector. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality, reliability, and performance.Key Responsibilities:Conduct thorough inspections of raw materials, components, and finished...

  • Quality Assurance Specialist

    3 weeks ago

    Redhill, Surrey, United Kingdom Sisco Jobs Full time

    Job DescriptionPosition : Quality Control (QC)Experience : 5+ years Salary : Depends upon experienceLocation : Singapore We are seeking a meticulous and experienced Quality Control (QC) professional to join our team in the industrial sector. The ideal candidate will be responsible for ensuring that our products meet the established standards of quality,...

  • Inspector of Quality and Measurement

    4 days ago

    Redhill, Surrey, United Kingdom Workforce Staffing Ltd Full time

    Job Title: Quality Assurance TechnicianJob Type: Permanent, Days basedLocation: RedhillPay: £14-£15phHours: 7am-5:15pm Mon-ThursAs a Quality Assurance Technician at Workforce Staffing Ltd, you will be responsible for performing mechanical inspections, documenting inspection results, and inputting data into the quality database. You will also raise and sign...

  • Water Quality Technician

    1 month ago

    Redhill, Surrey, United Kingdom SES Water Full time

    Job Title: Water Quality SamplerWe are seeking a skilled Water Quality Sampler to join our team at SES Water. As a Water Quality Sampler, you will play a crucial role in ensuring the quality of our drinking water supply.About the Role:This is a part-time position, working 18 hours per week, with a focus on taking water samples from various locations,...

  • Water Quality Technician

    1 month ago

    Redhill, Surrey, United Kingdom SES Water Full time

    Job Title: Water Quality SamplerWe are seeking a skilled Water Quality Sampler to join our team at SES Water. As a Water Quality Sampler, you will play a crucial role in ensuring the quality of our drinking water supply.About the Role:This is a part-time position, working 18 hours per week, with a focus on taking water samples from various locations,...

Quality Assurance Manager

2 months ago

Redhill, Surrey, United Kingdom WTW Full time
About the Role

This is an exciting opportunity to join WTW as a Quality Assurance Manager - DC Pensions, where you will play a key role in setting up the framework and responsibilities of the Quality Assurance requirements across LifeSight. You will be responsible for implementing a Complaint team who will complete responses to complaints and provide guidance, support, and monitoring of all complaints.

Key Responsibilities
  • Complaints Handling: Ensure complaints are handled efficiently and expediently, delivering good customer outcomes while being managed within the firm's agreed policies and procedures and external legal and regulatory environment.
  • Continuous Improvement: Promote and embrace a culture of continuous improvement, being open and proactive to improvements and carrying out improvements. Actively participate in the development and ongoing maintenance of the team's processes, policies, procedures, and standards.
  • Root Cause Analysis: Use Root Cause Analysis findings to drive change and improve WTW Outsourcing controls and processes.
  • Complaints Management: Ensure an efficient, professional complaints management service is provided to meet all client/members' needs and to promote the WTW brand and values.
  • Escalation Management: Take lead and, where necessary, take ownership for individual complaint cases which are escalated to the Complaints Hub Team for processing.
  • Stakeholder Management: Work with Client Managers and Administration Managers where required to negotiate claim settlements with clients and individual complainants.
  • Team Management: Working alongside our offshore team who are responsible for Quality Assurance and Complaints, maintaining positive communication, motivating, and coaching all team members to ensure they achieve set objectives.
Requirements
  • Experience: Experience of dealing with occupational pension schemes, including DC, DB, and hybrid arrangements, would be advantageous.
  • Complaints Handling Knowledge: Detailed understanding of requirements specifically around complaints handling.
  • Regulatory Awareness: Awareness of external regulatory environment in relation to complaints handling and monitoring.
  • Communication Skills: Clear and effective communication skills - verbal and written.
  • Stakeholder Management: Experience of collaborative stakeholder management, specifically at customer-facing and senior management levels.
  • Influencing and Negotiation: Strong influencing, negotiation, and relationship-building skills.
  • Organizational Skills: Excellent organizational skills, able to prioritize key tasks and focus on delivering them.
  • Attention to Detail: Emphasis on attention to detail and accuracy.
  • Flexibility: Flexible approach and positive attitude and communication style.