Hospitality Apprentice

Unlock Your Potential in Hospitality

A career in hospitality offers endless opportunities in a fast-paced environment where no two days are the same. Our General Hospitality Apprenticeship is an entry-level program designed to provide apprentices with a solid understanding of hotel operations.

What You'll Be Doing

This apprenticeship will provide the opportunity for you to work with us on a full-time basis and to 'earn while you learn,' setting you up with the best skills, qualifications, and experience to begin your career in the hospitality industry.

You'll join us in initially mastering food and beverage duties and as your training continues, so will your experience, allowing you to move around departments, covering various areas such as reception and housekeeping duties, all while being supported by your dedicated trainer.

What You'll Need

To be successful, you will be passionate about working for a collection of hotels who pride themselves on providing the wow factor for both guests and members, and is renowned for the highest standards of customer service.

You'll be a great communicator as well as a good listener and be capable of building great relationships with colleagues.

A positive 'can do' attitude is essential, along with a good sense of humor, team spirit, as well as a real and evident passion for the industry.

What to Expect

You'll work in a busy and hardworking team environment, where we'll expect you to be hungry to learn more. You will be working a minimum of 40 hours per week, across 5 days (inclusive of training days). Our hotels are busiest on Fri-Sunday, and so you should be prepared to work regular weekends.

What's in It for You

Our bespoke Eden Extras benefits platform offers:

• Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
• Fairly distributed Service Charge/Gratuities paid monthly;
• Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways, and utilities.
• Access to our wellbeing centre with Hello Fresh Recipes, fitness videos, and money management tools;
• Cycle to Work Scheme and Electric Vehicle Lease Scheme;
• Health plans for dental, optical, alternative healthcare, and 24-hour GP access;
• Discounted stays, spa treatments, golf, and leisure access across EHC properties;
• Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family-friendly policies; we genuinely CARE about our people;
• Access to Eden Engage – our employee portal with regular team news;
• Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE;
• You'll also get free parking, meals on duty, and uniform.

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

An opinion that counts... regular surveys and forums that ask YOU for YOUR opinion;

A 'You said, we did' approach so that you know we're taking your feedback seriously;

A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do – we lead with a values-led approach based on Heart, Honesty, Spirit, and Team, which were written 'by our people for our people'. Testament to this is our multi-award wins in employee wellbeing and engagement.

Eden Hotel Collection is a passionate advocate of providing equitable workplaces, as such we seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.