Senior Operations Lead
3 weeks ago
**Job Title:** Senior Operations Lead
**Salary Range:** £40,000 - £60,000 per annum, dependent on experience
We are seeking a highly skilled and experienced Senior Operations Lead to join our team in St Albans and surrounding areas. As a key member of our small works team, you will be responsible for leading the team to ensure excellent service standards and achievement of Key Performance Indicators (KPIs).
About the Role:
- Lead our newly established small works team to combat multiple order works in jobs such as Complaints, Disrepair, and Damp & Mold.
- Manage a small team of direct labour organisation (DLO) and supply chain staff.
- Qualified to a minimum of NVQ Level 3 in a relevant trade or supervisor, or hold City & Guilds.
- IT literate, particularly skilled in Microsoft Office Products.
- Hold SMSTS and CSCS Gold Card qualifications, or be working towards this.
About You:
- Experience in housing is essential, with a proven track record of managing teams and achieving high standards.
- A valid full UK driving licence held for a minimum of 12 months, as a company vehicle will be provided.
Benefits:
- Company Van (work use)
- Profit Share Discretionary Annual Bonus Scheme
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Healthcare Cash Plan (24hr GP, dental, optical, physio, and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
- Company Uniform
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