Insurance Account Handler
3 days ago
Job Summary
We are seeking a highly motivated and customer-focused Insurance Account Handler to join our team at Towergate Underwriting Group Limited. As an Insurance Account Handler, you will be responsible for building strong relationships with our clients, providing exceptional customer service, and supporting them with their insurance needs.
Key Responsibilities
- Support a designated client portfolio, acting as their primary point of contact
- Build strong relationships with clients through regular communication and issue resolution
- Provide exceptional customer service, responding to client queries and concerns in a timely and professional manner
- Work closely with internal teams to ensure seamless delivery of services to clients
- Identify opportunities to upsell and cross-sell insurance products to clients
Requirements
- Confidence in working with clients both on the phone and face-to-face
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving skills and attention to detail
- Knowledge of the insurance industry and products
What We Offer
- A competitive salary and bonus structure
- A comprehensive benefits package, including holiday entitlement and pension scheme
- Opportunities for career progression and professional development
- A dynamic and supportive work environment
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