BMC Smart Reporting ITSM Specialist
3 weeks ago
Fusion Business Solutions is seeking a highly skilled BMC Smart Reporting ITSM Consultant to join our team.
We are a leading ITSM consultancy and one of the biggest BMC partners in Europe. Our client is urgently looking for a professional to work on a Professional Service project.
The successful candidate will be responsible for:
- Providing expert advice and guidance on BMC Products
- Delivering detailed working experience and knowledge of BMC Smart Reporting
- Supporting project management and planning for technology assignments
- Working closely with a Project Manager to own the P&L for customer projects
- Defining timescales and risks for ITSM projects and delivering them on time and within budget
- Reporting on assignment status and project timelines
- Performing Post Implementation Reviews
- Capturing customer business requirements
- Designing and implementing solutions that meet customer needs in a cost-efficient and timely manner
- Assessing and managing project risks and making design and development decisions
- Installing, configuring, and integrating BMC products and customer solutions
- Configuring and developing BMC Products and integrations as per requirements
Requirements:
6+ years of experience in Remedy Support and implementation, version 7.6.04 or higher
Key skills:
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- A proven ability to develop positive working relationships and create effective collaboration
- Accountable for meeting project deadlines and taking ownership of work
- Proven ability to work in a pressurised environment autonomously
If you are interested and available, please send your CV to us.
More information is available on request.
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