BMC Smart Reporting ITSM Specialist

3 weeks ago


Remote Nationwide, United Kingdom Fusion Business Solutions Full time
Job Opportunity

Fusion Business Solutions is seeking a highly skilled BMC Smart Reporting ITSM Consultant to join our team.

We are a leading ITSM consultancy and one of the biggest BMC partners in Europe. Our client is urgently looking for a professional to work on a Professional Service project.

The successful candidate will be responsible for:

  • Providing expert advice and guidance on BMC Products
  • Delivering detailed working experience and knowledge of BMC Smart Reporting
  • Supporting project management and planning for technology assignments
  • Working closely with a Project Manager to own the P&L for customer projects
  • Defining timescales and risks for ITSM projects and delivering them on time and within budget
  • Reporting on assignment status and project timelines
  • Performing Post Implementation Reviews
  • Capturing customer business requirements
  • Designing and implementing solutions that meet customer needs in a cost-efficient and timely manner
  • Assessing and managing project risks and making design and development decisions
  • Installing, configuring, and integrating BMC products and customer solutions
  • Configuring and developing BMC Products and integrations as per requirements

Requirements:

6+ years of experience in Remedy Support and implementation, version 7.6.04 or higher

Key skills:

  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • A proven ability to develop positive working relationships and create effective collaboration
  • Accountable for meeting project deadlines and taking ownership of work
  • Proven ability to work in a pressurised environment autonomously

If you are interested and available, please send your CV to us.

More information is available on request.



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