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Life Safety Officer

2 months ago

Bournemouth, Bournemouth, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly skilled and experienced Life Safety Officer to join our team at Village Hotels. As a Life Safety Officer, you will play a critical role in ensuring the safety and well-being of our guests and staff.

Key Responsibilities
  • Deliver exceptional customer service and ensure a safe and enjoyable experience for our guests.
  • Monitor and maintain the pool and spa facilities to ensure they are safe and clean.
  • Work collaboratively with the leisure team to ensure the club is safe, clean, and tidy at all times.
  • Identify and report any potential safety hazards or issues.
  • Develop and implement safety procedures and protocols to prevent accidents and injuries.
What We Offer
  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee discount on overnight stays at Village Hotels.
  • 50% discount on food and drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many high street brands.
  • A range of well-being and healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with loads of development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent reward and recognition incentive schemes.
  • Monthly well-being programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.
Requirements
  • A passion for everything hospitality, leisure, and fitness.
  • A smile and ability to talk to everyone.
  • The ability to deliver outstanding customer service leading to exceptional member satisfaction.
  • Solutions-oriented with an eye for spotting issues before they happen.
  • Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues, and customers safe.
What We're Looking For

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service and ensuring the safety and well-being of our guests and staff. If you have a passion for hospitality, leisure, and fitness, and are looking for a challenging and rewarding role, we would love to hear from you.