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Team Leader, Catering Operations

2 months ago


Cheadle, Staffordshire, United Kingdom John Lewis Partnership Full time
Job Summary:

As a seasoned leader, you will have the opportunity to develop and uphold the reputation of the John Lewis Partnership as an ambassador for our esteemed organization. Your exceptional leadership skills will be instrumental in driving the success of our catering operations, ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Lead and motivate a team of Partners to deliver outstanding results in sales, service, food safety, and cost control.
  • Develop and implement strategies to improve operational efficiency and productivity, ensuring that our catering operations are always running smoothly.
  • Collaborate with stakeholders to achieve business objectives, including managing budgets, resources, and timelines.
  • Provide coaching and mentoring to Partners to enhance their skills and knowledge, enabling them to excel in their roles.
  • Take on additional responsibilities as Duty Manager and Deputy Head of Branch, showcasing your leadership and communication skills.
Requirements:
  • Proven experience in retail management or front-line customer service management.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent stakeholder management and project management skills.
  • Desirable qualifications in retail management or a related field.
Benefits:

As a Partner of the John Lewis Partnership, you will enjoy a comprehensive benefits package, including:

  • 25% discount at John Lewis and 20% in Waitrose.
  • A competitive pension scheme with matched contributions.
  • Excellent work-life balance, including flexible working and a focus on well-being.
  • Access to exclusive Partnership hotels and a range of other benefits.
What We Offer:

The John Lewis Partnership is committed to creating a diverse and inclusive workplace, where everyone feels valued and empowered to succeed. We offer a range of opportunities for professional development and growth, as well as a supportive and collaborative work environment.