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Principal Researcher

1 month ago

Longford, Telford and Wrekin, United Kingdom British Airways Full time

As a key member of our Research and Insights team, you will play a vital role in driving customer-focused decision making across British Airways.

The ideal candidate will have a strong analytical background, with experience in managing large-scale quantitative insight programs and working with external market research agencies.

You will be responsible for synthesizing a broad range of data sources, including internal operational and social media data, to produce actionable insights and recommendations.

With excellent communication skills and the ability to present complex data and strategic recommendations at all levels of the organization, you will be a valuable asset to our team.

We are looking for someone who is curious about consumer trends and has a passion for understanding customer needs.

As a Research and Insights Manager, you will have the opportunity to work on exciting projects and collaborate with colleagues across the business to drive customer-focused decision making.

At British Airways, we believe that all our people should feel valued for the part they play, and we offer a range of benefits and opportunities for development and progression.

So, if you are a motivated and analytical individual with a passion for customer insights, we would love to hear from you.

Apply now to take your career to new heights with British Airways.