Academic Operations Lead
2 days ago
We are seeking a highly motivated and experienced Academic Honesty Manager to join our team at Aston University London Hub. As a key member of our academic operations team, you will play a critical role in ensuring academic integrity and maintaining high standards of student services and operations.
Key Responsibilities- Lead and manage academic and student service provision to improve the student experience.
- Support enrolment and induction processes for new and returning students, adhering to university partner processes and policies.
- Be the lead senior staff member for complex student case escalations, working closely with Operations, Facilities, and other university teams.
- Maintain accurate records on programme delivery and management at Aston University London Hub.
Requirements
- A bachelor's degree in a related field or equivalent experience.
- Minimum 2 years' experience in academic administration or a related field.
- Excellent interpersonal, communication, and presentation skills in English and the native language of the centre location.
- Proficiency in using Microsoft Office applications, particularly Excel.
Benefits
- Private Medical Insurance & Life Assurance cover.
- Perkbox (hundreds of discounts).
- Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme.
- Employee Assistance Program (EAP) – caring support and Mental Health & Wellness Champions.
- Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off).
- Pension – Royal London salary sacrifice pension scheme (5% employee minimum contribution and 3% CEG employer contributions).
- Holiday – Enhanced holiday of 25 days plus UK bank Holidays.
Salary: We offer a competitive salary in line with industry standards, estimated around £55,000-£65,000 per annum, depending on experience.
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