Clinical Specialist

1 month ago


Colchester, Essex, United Kingdom Boston Scientific Gruppe Full time
Field Clinical Specialist - CRM

Join Boston Scientific, a leader in medical science, and contribute to transforming lives through innovative medical solutions.

We're at the forefront of the medical device industry, addressing unmet and emerging needs in healthcare. Our culture powers our performance, and we turn our shared vision into value with the contribution of our colleagues around the world.

Purpose Statement

The Field Clinical Specialist (FCS) provides clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities

  • Deliver field/remote clinical support in areas such as case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Collaborate with customers and advise physicians on clinical attributes and techniques associated with our products.
  • Ensure timely collection and reporting of medical documentation related to procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of hospital workflows and business relationships to identify key decision makers and facilitate future sales.
  • Respond to complex customer needs and complaints regarding products and service by developing creative solutions or working with other personnel.
  • Record customer information and activities in the company's CRM system.
  • Provide education and training on product usage and customer support.

What We Offer

  • Attractive benefits package
  • Inspirational colleagues and culture
  • Fast-growing and innovative environment
  • Team-oriented company culture
  • International opportunities

We, Boston Scientific, are an equal employment opportunity employer. We do not make personnel decisions based on protected characteristics.



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