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EMEA Credit Controller
2 months ago
We are seeking a highly skilled and experienced Credit Controller to join our EMEA team. As a Credit Controller, you will be responsible for managing customer accounts, ensuring timely payments, and maintaining accurate records.
Key Responsibilities:- Manage customer accounts, including cash posting, allocation, and statement preparation.
- Chase customers for payments, using a professional and proactive approach.
- Review customer master data and ensure accuracy.
- Use credit agency reports to recommend credit limits for customer accounts.
- Set up direct debit collections and ensure departmental paperwork is filed accurately.
- Follow up on queries and escalate issues to relevant teams or manager.
- Liaise with internal customers, including Warehouse, Customer Services, and Commercial teams.
- Responsible for order management, including order release.
- Handle sensitive financial information confidentially.
- Responsible for EMEA interco accounts and dunning runs.
- Process e-invoicing and perform credit checks and risk assessments on potential clients.
- Participate in initiatives to improve the effectiveness and efficiency of the Accounts Payable team.
- Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
- 3+ years of Credit Control experience.
- Fluent in Spanish is essential, French is preferable.
- Experience with SAP, MS Office, and SAP Concur.
- Strong numerical skills and ability to handle large volumes of data.
- Excellent written and verbal communication skills.
- Strong interpersonal and collaboration skills.
- Organized, flexible, proactive, and results-oriented.
- A competitive salary.
- 25 days holiday.
- Flexible holiday buy/sell scheme.
- Recognition and reward scheme.
- Internal and external learning and development opportunities.
- On-site café.
- Employee Assistant Programme.
- Cycle to Work & Tech Scheme.
Reliance Worldwide Corporation Ltd is an equal opportunity employer, committed to creating an environment of belonging for all employees. We celebrate diversity and are dedicated to making a positive contribution to the community we serve.
