Shop Floor Supervisor

6 days ago


Rochdale, Rochdale, United Kingdom Warren James Jewellers Full time

About Warren James Jewellers

We are a retail company that specializes in selling high-quality jewellery. Our company values include a commitment to customer satisfaction, a passion for our products, and a dedication to providing excellent customer service.

The Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for managing the day-to-day operations of one of our retail stores, including managing a small sales floor team, creating a welcoming atmosphere, and identifying and maximizing sales opportunities.

Key Responsibilities

  • Manage and work with a small sales floor team to achieve sales targets and provide excellent customer service
  • Create a welcoming atmosphere and provide a great customer experience
  • Identify and maximize sales opportunities to meet and exceed sales targets
  • Motivate and develop a small sales team to reach their maximum potential
  • Follow and maintain company policies and procedures
  • Lead by example in everything you do
  • Take ownership and full responsibility for the performance of a small shop and team
  • Utilize resources to plan, organize, and train staff
  • Develop an excellent knowledge of our jewellery products

Requirements

  • Experience in retail management or a related field
  • Ability to display a genuine passion for jewellery and customer service
  • Promote a smart and well-groomed appearance
  • Self-motivated with good leadership and people skills
  • Confident communicator with good organizational skills
  • Attention to detail in everything you do

Benefits

  • Full-time contract
  • 28 days holiday a year (including 8 Bank Holidays)
  • Monthly pay straight into your bank account
  • Staff discount on your WJ jewellery purchases
  • Incentives and treats throughout the year


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