Shop Floor Supervisor
6 days ago
About Warren James Jewellers
We are a retail company that specializes in selling high-quality jewellery. Our company values include a commitment to customer satisfaction, a passion for our products, and a dedication to providing excellent customer service.
The Role
We are seeking a highly motivated and experienced Retail Store Manager to join our team. As a Retail Store Manager, you will be responsible for managing the day-to-day operations of one of our retail stores, including managing a small sales floor team, creating a welcoming atmosphere, and identifying and maximizing sales opportunities.
Key Responsibilities
- Manage and work with a small sales floor team to achieve sales targets and provide excellent customer service
- Create a welcoming atmosphere and provide a great customer experience
- Identify and maximize sales opportunities to meet and exceed sales targets
- Motivate and develop a small sales team to reach their maximum potential
- Follow and maintain company policies and procedures
- Lead by example in everything you do
- Take ownership and full responsibility for the performance of a small shop and team
- Utilize resources to plan, organize, and train staff
- Develop an excellent knowledge of our jewellery products
Requirements
- Experience in retail management or a related field
- Ability to display a genuine passion for jewellery and customer service
- Promote a smart and well-groomed appearance
- Self-motivated with good leadership and people skills
- Confident communicator with good organizational skills
- Attention to detail in everything you do
Benefits
- Full-time contract
- 28 days holiday a year (including 8 Bank Holidays)
- Monthly pay straight into your bank account
- Staff discount on your WJ jewellery purchases
- Incentives and treats throughout the year
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