Logistics Operations Specialist
3 weeks ago
We are seeking a Logistics Operations Specialist to join our dynamic and fast-growing logistics team. As a Logistics Operations Specialist, you will be responsible for ensuring smooth operations at our depot, from assigning collections to managing delivery records and handling customer inquiries. Your contributions will directly impact customer satisfaction and operational efficiency.
The Key Responsibilities:
- Assign and manage daily collection schedules by postcode and area.
- Process delivery change requests, ensuring accurate updates.
- Track and manage all depot holds for collection.
- Communicate with key account customers, providing ETAs and timely updates.
- Generate district reports for key customers and maintain proof of delivery records.
- Complete banking and cash handling for Cash on Delivery (COD) transactions.
- Accurately enter key data for export operations and debrief daily collections.
Requirements:
- Experience in logistics, transportation, or related fields is preferred.
- Meticulous and accurate, with a strong attention to detail.
- Proficiency in MS Office Suite (especially Excel) and familiarity with logistics software is an advantage.
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