Claims and Complaints Team Lead

4 weeks ago


Birmingham, Birmingham, United Kingdom Aston Charles Full time

Job Title: Liability Claims Team Leader

Job Type: Permanent

Sector: General Insurance

Specialism: Claims, Commercial

Location: Remote-based

Job Description:

We are seeking an experienced Claims Team Leader to join our dynamic team at Aston Charles. As a Claims Team Leader, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims.

It is essential that you are an expert on all things Liability claims. You must also have solid managerial skills and the ability to help create a friendly and supportive environment where a fully remote-based team enjoy working towards shared goals and objectives.

We are looking for a dynamic and forward-thinking individual who can thrive in a fast-paced and constantly-evolving environment. You will be rewarded with an attractive basic salary, together with a range of company benefits, including support towards professional qualifications.

About Aston Charles:

Aston Charles is a leading recruitment agency specializing in General Insurance and Financial Services. We pride ourselves on providing a personalized service from industry experts.

What We Offer:

  • Attractive basic salary
  • Range of company benefits
  • Support towards professional qualifications


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