Brand Ambassador

23 hours ago


Bath, Bath and North East Somerset, United Kingdom Moss Full time

About Us:

Moss is a leading retailer dedicated to providing exceptional customer experiences. We are passionate about delivering outstanding service, offering an extensive range of products, and fostering a positive work environment.

Job Overview:

This role involves working as part of a dynamic team, focusing on customer-facing activities, sales growth, and operational excellence. You will be responsible for building strong relationships with customers, identifying opportunities to enhance their experience, and driving sales performance.

Salary: £30,000 - £35,000 per annum, depending on experience

About You:

We are looking for a skilled and experienced Brand Ambassador who can deliver exceptional customer experiences, drive sales growth, and uphold the highest standards of service excellence. You should possess excellent communication skills, a natural ability to build rapport with customers, and a keen eye for detail.

Key Responsibilities:

  • Deliver exceptional customer experiences, ensuring every interaction is tailored to meet individual needs
  • Drive sales growth through proactive selling, upselling, and cross-selling techniques
  • Maintain a high level of product knowledge, staying up-to-date on new products and services
  • Contribute to a positive and inclusive store culture, promoting teamwork and collaboration
  • Meet or exceed sales targets, while maintaining a focus on customer satisfaction

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career progression and professional development
  • Employee discount scheme
  • Season ticket loan and cycle to work scheme
  • Access to Moss Learning online platform

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