Brand Ambassador
22 hours ago
Moss is a leading menswear brand that's been shaping the industry for over 170 years. We're dedicated to providing exceptional customer experiences, not just on special occasions but every day. Our commitment to quality, style, and sustainability sets us apart.
Job OverviewWe're seeking a skilled Sales Associate to join our team as a Brand Ambassador. This role requires excellent communication skills, strong product knowledge, and the ability to deliver exceptional customer service. As a Brand Ambassador, you'll be responsible for creating engaging styling options, providing individualized advice, and selling products in a professional manner.
Key Responsibilities:
- Deliver an outstanding customer experience by actively greeting, listening, and confidently offering individualized advice.
- Drive sales and services goals through high productivity, seizing opportunities to maximize revenue.
- Develop in-depth product knowledge across all services, including Hire, Custom Made, Retail, Alterations, Ship from Store.
- Contribute to a positive store environment by participating in stockroom and back area housekeeping.
To succeed in this role, you'll need:
- Strong product knowledge, understanding features, benefits, and products available in-store.
- Familiarity with POS systems, including cash tills, credit card processing, and inventory management.
We offer a competitive salary range of £30,000 - £40,000 per annum, depending on experience, plus attractive benefits, including:
- Employee Discount: 70% off all Moss stores
- Team Reward Pay Scheme: up to 15% bonus
- Season Ticket Loan: financial support for commuting
- New Baby Gift: celebrating important personal milestones of colleagues
We're committed to your growth and development, offering access to our online learning platform, tailored training sessions, and career advancement opportunities.
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