Pricing Coordinator

6 days ago

Feltham North, United Kingdom Aviation Network Heathrow Full time
Pricing Coordinator Job Description

The Pricing Coordinator will be responsible for providing pricing and ad hoc rates to overseas partners, offices, BDMs, and customers. This role will also involve quoting all spot shipments from our clients' network and tenders that cannot be answered with self-serve tools.

Key Responsibilities:

Providing pricing and ad hoc rates to overseas partners, offices, BDMs, and customers.

Quoting all spot shipments from our clients' network and tenders that cannot be answered with self-serve tools.

Reporting and analysing quote statistics and trends.

Transition of won shipment information to the correct operational team.

Create and maintain pricing tools (spreadsheets, calculators, databases).

Inform pricing updates to relevant support teams for WWICs, CargoWise-1, GeoBid, etc. as required.

Corrective Actions – identify and implement changes in process to improve overall company performance.

Qualify and respond to our clients Network and Agent pricing requests on behalf of the UK business pointing them to the self-serve tools where applicable or undertaking quote and pricing as required within agreed SLA.

Follow-up and report monthly on success of quotes completed.

Complete the pricing for local, regional, and global tenders received by the UK Tender / Product team, including the Sales Owners and Branch teams for existing or targeted UK accounts.

To provide technical knowledge and support to the business and network.

Contact carriers for rates & information related to quotations when information not available in their tools (WWICS / WEBCARGO / G-R8 etc).

Analyse volume and pricing data from clients and network.

Identify and transfer sales leads from the network to appropriate sales teams.

Support product managers with monthly KPI reports and additional activities as agreed.

Requirements:

Experience in freight forwarding and logistics industry.

Good knowledge of freight products & operational processes (Import and Export, Air, Sea and Road).

Good communication / telemarketing and negotiation skills.

High level of MS Excel skill.

Fully PC literate and able to use various platforms and software.

Customer Satisfaction and entrepreneurial mind set.

Fluent in written and spoken English.

Able to build credible relationships with others.

Able to work collaboratively as part of a team.

Able to plan and prioritise workloads is essential.

Creative ideas on improvements within the recruitment function.

Ability to work in a fast-paced environment with variable & simultaneous requests being made

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