Customer Service Representative

1 day ago


Dewsbury, Kirklees, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are seeking a highly skilled and efficient Customer Service Representative to join our team in the UK. This role involves providing exceptional customer service, resolving queries promptly, and maintaining accurate records of customer interactions.

Key Responsibilities:
  • Handle incoming calls, emails, and chat queries from customers with professionalism and courtesy.
  • Provide detailed information about products and services to meet customer needs.
  • Resolve customer complaints efficiently and escalate issues when necessary.
  • Process customer orders and manage account information accurately.
Requirements:
  • Prior experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills are essential.
  • Ability to handle high-volume queries while maintaining attention to detail is crucial.
  • Familiarity with Microsoft Office and CRM systems is beneficial.
Estimated Salary: £25,000 - £30,000 per annum

We offer a competitive salary, performance-based incentives, pension scheme, healthcare benefits, training opportunities, and a supportive work environment with clear career progression.



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