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Parts Advisor

2 months ago

Bardon Hill, United Kingdom Volvo Group Full time
Parts Advisor Role

We are seeking a skilled Parts Advisor to join our team at Volvo Trucks in Bardon. As a key member of our Parts Department, you will play a vital role in providing excellent service to our customers and technicians.

Key Responsibilities:
  • Receiving and storing parts in stockroom according to prearranged systems.
  • Locating and labeling parts, maintaining inventory of stock, and conducting regular stock counts.
  • Maintaining a high standard of housekeeping in the Parts Department and reporting stock shortages to the Parts Supervisor.
  • Producing parts quotations for internal and external customers.
  • Documenting and supervising the condition of parts returned for credit, including old unit cores, and reporting damaged or unsuitable items to the Parts Supervisor.
  • Ensuring procedures are properly carried out for the ordering and receipt of goods and accurately raising credits for goods returned.
  • Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
  • Accurately compiling parts from job cards for repairs being carried out in the workshop.
  • Providing feedback on competitors to the Parts Supervisor and proactively selling parts and promotions to customers.
  • Working with the Parts Supervisor to achieve maximum competency level and undertaking special projects as required.
  • Picking up and delivering parts on occasion and working within health and safety company guidelines.
Requirements:
  • Driving Licence required.
  • Able to identify different parts using catalogues and systems.
  • Numerical ability to work with part numbers.
  • Effective communication skills, both written and verbal, with people inside and outside the organization.
  • Selling and influencing skills to promote additional parts.
  • Documenting and recording information.
  • IT literacy to competently use DMS and associated software and systems.
  • Proactive, enthusiastic, and approachable attitude.
  • Accuracy and attention to detail.
  • Flexible and positive approach to changing circumstances and priorities.
  • Commercial awareness.
About Us:

At Volvo Group, we are committed to shaping the future of sustainable transport solutions. Our focus on Inclusion, Diversity, and Equity allows each of us to bring our full authentic self to work and thrive in a safe and supportive environment. We are a global leader in the transport industry, and our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible.

We are proud to offer a range of benefits, including 25 days holiday, bonus scheme, company pension, healthcare plan, referral schemes, cycle to work scheme, and enhanced paternity/maternity/foster leave. We value your data privacy and do not accept applications via mail.