Business Support Assistant

3 weeks ago


Gravesend, Kent, United Kingdom Kent County Council Full time

About the Role:

We are seeking a Business Support Assistant to join our team in the Ashford District. The successful candidate will provide administrative support to our Family Hubs, greeting and welcoming families, and signposting them to the relevant services.

Key Responsibilities:

  • Provide administrative support to Family Hub Workers, including data entry, record-keeping, and reporting.
  • Act as the first point of contact for staff, visitors, and partners, providing a welcoming and professional service.
  • Support the opening and closing of Family Hubs, ensuring a smooth and efficient process.
  • Assist with Health and Safety procedures, reporting any building faults or concerns.
  • Develop and maintain relationships with colleagues, partners, and stakeholders to ensure effective communication and collaboration.

About You:

  • You will have excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • You will possess a flexible and adaptable approach, with the ability to work across a wide geographical area.
  • You will have a proficient knowledge of Microsoft Office and other IT applications, with the ability to learn new systems and processes quickly.

What We Offer:

  • A competitive salary and benefits package, including 27 days annual leave and a generous contributory pension scheme.
  • Ongoing training and development opportunities, to support your career growth and professional development.
  • A supportive and inclusive work environment, with access to employee-focused support and staff groups.

How to Apply:

Applications should be submitted through the Kent County Council website. Please ensure you attach your CV and a covering letter, outlining your experience and qualifications for the role.

Selection Criteria:

Applications will be shortlisted based on the following criteria: communication and interpersonal skills, experience of working in a customer-facing role, proficiency in Microsoft Office and other IT applications.



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