Patient Care Coordinator Specialist
3 days ago
We are looking for an experienced Patient Care Coordinator Specialist to join our Randstad Delivery team in Maidenhead. This is a full-time opportunity for 6 months, with the possibility of extension.
About the Role:
- You will be the first point of contact for patients or carers, setting up their accounts and confirming details.
- You will arrange patient deliveries via phone and email, following up on any queries or concerns.
- You will liaise with healthcare professionals and GP surgeries to ensure seamless communication and customer service.
- You will manage daily workload, meeting internal targets and performing other duties as delegated.
Requirements:
- Customer service experience in a busy environment, with a positive and proactive attitude.
- Patient understanding, caring, and empathetic attitude, with excellent verbal and written communication skills.
- Competent IT skills and ability to learn new systems, with a professional telephone manner.
What We Offer:
- Competitive salary (£35,000 - £40,000 per annum) reflecting your skills and experience.
- Superb pension scheme, private healthcare, life assurance, flexible benefits scheme, and opportunities for customer service-related qualifications.
Please note that this role requires a high level of organization and attention to detail, with the ability to work independently and as part of a team.
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