Patient Care Coordinator Specialist

3 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Randstad Delivery Full time
Job Description: Patient Care Coordinator Specialist

We are looking for an experienced Patient Care Coordinator Specialist to join our Randstad Delivery team in Maidenhead. This is a full-time opportunity for 6 months, with the possibility of extension.

About the Role:

  • You will be the first point of contact for patients or carers, setting up their accounts and confirming details.
  • You will arrange patient deliveries via phone and email, following up on any queries or concerns.
  • You will liaise with healthcare professionals and GP surgeries to ensure seamless communication and customer service.
  • You will manage daily workload, meeting internal targets and performing other duties as delegated.

Requirements:

  • Customer service experience in a busy environment, with a positive and proactive attitude.
  • Patient understanding, caring, and empathetic attitude, with excellent verbal and written communication skills.
  • Competent IT skills and ability to learn new systems, with a professional telephone manner.

What We Offer:

  • Competitive salary (£35,000 - £40,000 per annum) reflecting your skills and experience.
  • Superb pension scheme, private healthcare, life assurance, flexible benefits scheme, and opportunities for customer service-related qualifications.

Please note that this role requires a high level of organization and attention to detail, with the ability to work independently and as part of a team.



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