Night Guest Service Ambassador
2 weeks ago
We are seeking a highly skilled and professional Guest Service Ambassador to join our team at Adagio Aparthotel Stratford. This role will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities:
- Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
- Assist with check-ins, check-outs, and other guest-related tasks.
- Offer insights and recommendations on local attractions and amenities.
- Maintain a clean and tidy lobby and reception area.
- Prepare documents and reports for the day.
Requirements:
- Previous experience in a hotel or customer service environment is desirable.
- Excellent written and verbal communication skills.
- Exceptional customer service skills and a positive attitude.
- Ability to work on a rotating roster, including weekends and public holidays.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
Accommodation Type: Full-time
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