Night Guest Service Ambassador

2 weeks ago


Poole, Poole, United Kingdom AccorHotel Full time
Guest Service Ambassador

We are seeking a highly skilled and professional Guest Service Ambassador to join our team at Adagio Aparthotel Stratford. This role will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Assist with check-ins, check-outs, and other guest-related tasks.
  • Offer insights and recommendations on local attractions and amenities.
  • Maintain a clean and tidy lobby and reception area.
  • Prepare documents and reports for the day.

Requirements:

  • Previous experience in a hotel or customer service environment is desirable.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and a positive attitude.
  • Ability to work on a rotating roster, including weekends and public holidays.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Accommodation Type: Full-time



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