Infrastructure Systems Specialist
2 weeks ago
This is a hybrid role, combining remote work with frequent on-site presence in Guildford and occasional travel between locations. The focus is on ensuring the reliability and efficiency of IM&T's technological environment.
Key Responsibilities:- Design and develop infrastructure solutions to ensure optimal performance and reliability.
- Monitor infrastructure performance and health, ensuring continuous availability.
- Handle technical issues, including hardware management and remote desktop management.
- Act as the escalation point for IT issues raised through the Service Desk, performing triage, prioritization, and resolution.
- Write scripts for automation and document deployed systems and working practices.
- Enhance security, confidentiality, and integrity of IM&T environments by ensuring compliance with relevant regulations.
- Collaborate with suppliers and peers to continuously improve delivery and support core delivery objectives.
- 5+ years of experience in an Infrastructure Engineer role.
- Strong knowledge of IT technologies, including Windows Platforms, Linux, server management, cloud platforms, Citrix, Networking, and enterprise management technologies.
- Ability to develop and implement innovative solutions and apply subject matter knowledge to resolve issues.
- Excellent verbal and written communication skills, capable of explaining technical concepts to multiple stakeholders.
- Ability to work within a team and collaborate with internal and external stakeholders.
- Must hold, or be willing to obtain, SC clearance as a minimum.
This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfill your potential.
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