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Assistant Manager
4 weeks ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Welcome Break. As an Assistant Manager, you will play a key role in supporting the Unit Business Manager in every aspect of running the unit, from people management to driving sales and profitability.
Key Responsibilities- Support the Unit Business Manager in achieving business objectives
- Lead and motivate a team of employees to deliver exceptional customer service
- Drive sales and profitability through effective inventory management and merchandising
- Monitor and control costs to ensure profitability
- Develop and implement strategies to improve customer satisfaction and loyalty
- Proven experience in a management role in customer service or sales
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong business acumen and analytical skills
- Passion for delivering exceptional customer service
- Competitive salary and bonus structure
- Opportunities for career development and progression
- Excellent benefits package, including 30 days' holiday and contributory pension
- Free on-site parking and employee discounts
- Structured career path and bespoke training
Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. We are committed to hiring great Team Members from a wide variety of backgrounds and ensuring that everyone feels respected, valued, and celebrated for what they bring to our business.