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Academic Support Specialist

1 month ago


Middleton, United Kingdom Mantra Learning Full time

Job Summary: We are seeking an experienced Academic Support Specialist to join our team at Mantra Learning Ltd. As an Academic Support Specialist, you will play a vital role in supporting students and staff to achieve their goals.

About the Role: The successful candidate will have excellent communication skills and be able to work effectively with individuals and teams using Microsoft Teams. They will also have a strong understanding of how to utilize this platform to enhance student support.

Key Responsibilities:

  • Support Students Virtually: Utilize Microsoft Teams to provide exceptional support to students, ensuring they have access to the resources they need to succeed.
  • Communicate Effectively: Communicate efficiently and effectively with individuals and teams, providing clear guidance and support as needed.

Requirements:

  • Education: A minimum of 5 GCSEs including Maths and English, or equivalent qualifications.
  • Microsoft Teams Skills: Have a strong understanding of how to utilize Microsoft Teams to support students and staff.

Benefits:

  • Free Eyecare Vouchers: Enjoy free eyecare vouchers as part of our benefits package.
  • Pension Scheme: Contribute to our pension scheme, helping you plan for the future.
  • Oncsite Café: Take advantage of our onsite café, offering a range of refreshments and meals.
  • Discretionary Profit-Related Bonus Scheme: Participate in our discretionary profit-related bonus scheme, rewarding your hard work and dedication.
  • Subsidised Team Social Events: Join us for subsidised team social events, promoting a positive and inclusive work environment.
  • Cycle to Work Scheme: Take advantage of our cycle to work scheme, making it easier to commute to work.
  • Health & Wellbeing Initiatives: Enjoy a range of health and wellbeing initiatives, prioritising your physical and mental health.
  • Net Zero Initiatives: Contribute to our net zero initiatives, working together to reduce our environmental impact.
  • Access to Affordable Healthcare Plan: Have access to an affordable healthcare plan, ensuring you receive the medical attention you need.
  • 24/7 Employee Assistance Programme: Receive 24/7 support through our employee assistance programme, providing confidential advice and guidance.
  • Funded Training and Development Opportunities: Participate in funded training and development opportunities, enhancing your skills and knowledge.