UPS Service Representative

6 days ago


Bristol, Bristol, United Kingdom United Parcel Service of America, Inc Full time
Job Title: Clerk

Job Summary:

As a Clerk at United Parcel Service of America, Inc., you will be responsible for providing excellent customer service and resolving customer concerns in a timely and professional manner. You will work closely with customers, drivers, and internal departments to resolve any issues and provide a positive experience for our customers.

About the Role:

  • Field customer concerns and queries
  • Liaise with customers, drivers and internal departments to resolve any issues
  • Take phone calls and provide a friendly welcome to customers on reception
  • Take on a range of general admin duties using various UPS systems
  • Work a shift from 8 am to 5 pm, with lunch break

What You'll Need:

  • Excellent customer service and problem-solving skills
  • Basic knowledge of Windows applications
  • An excellent telephone manner
  • The ability to work well under pressure, often to strict deadlines
  • The flexibility to cope with changing duties and priorities – often at short notice

Employee Type: Permanent



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