Retail Operations Manager

1 month ago


Oxford, Oxfordshire, United Kingdom Costa Coffee Full time

At Costa Coffee, we're passionate about delivering exceptional customer experiences and driving business growth. As our new Retail Operations Team Leader, you'll play a key role in achieving this vision.

We're looking for an example setter, leader, and learner who can keep things running smoothly, take on new responsibilities, and turn knowledge into ideas. You'll be responsible for managing a team of retail operations professionals and ensuring seamless day-to-day operations across multiple store locations.

As a member of our leadership team, you'll have the opportunity to contribute to the development of our company culture and values, shaping the future of Costa Coffee. Your expertise will help us drive business success and create a positive impact on our customers and communities.

The salary for this position is £33 per hour, with opportunities to increase your earnings through training and location-based incentives. In addition to your competitive compensation package, you'll enjoy access to our employee benefits program, including a smart pension and Costa Financial Support Fund.

Key skills and qualifications for this role include:

  • A strong track record of leadership experience in retail or a related field
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Degree-level qualification in a relevant field (e.g., business administration, hospitality management)

Become part of our dynamic team and seize this opportunity to grow your career with Costa Coffee



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