Retail Operations Manager
4 days ago
For over 50 years, Sevenoaks Sound & Vision has provided expert advice and premium home entertainment products. We don't just sell products; we offer tailored solutions to enhance our customers' lifestyles.
We are proud of our Employee-Owned Trust (EOT), which gives our employees a stake in the company's success.
As a leading independent Hi-Fi and Home Cinema retailer, we have 24 beautiful stores nationwide, a best-in-class eCommerce website, and a friendly UK-based Telesales team. Our custom installation service specialises in creating and installing bespoke home entertainment systems to suit all budgets.
Our mission is to deliver exceptional customer service, ensuring our customers receive the perfect solution for their lifestyle. With our expertise, you can be confident that you're getting the best possible experience.
We are committed to providing a unique and first-class experience for our customers, staff, and partners. By working together, we achieve great things and make a real difference in people's lives.
The Role
You will lead our Oxford team as Store Manager, ensuring smooth day-to-day operations and delivering exceptional customer service. You'll mentor and inspire your team, helping them achieve both personal and store-wide success.
Key Responsibilities:
- Leadership Skills: Proven experience in team management and motivation.
- Retail Experience: Ideally in consumer electronics, but we welcome customer-focused backgrounds.
- Passion for Technology: A genuine interest in home entertainment systems.
What We Offer
We offer a guaranteed salary of £31,000 in your first year, plus benefits including a pension scheme and employee-owned trust. With a performance bonus, you can boost your earnings with exceptional results. Enjoy great savings on premium audio-visual products with our staff discounts.
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