Customer Service Representative

6 days ago


Richmond, Greater London, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking a skilled and enthusiastic Bar Team Member to join our team. As a Bar Team Member, you will be responsible for delivering exceptional customer service, preparing and serving high-quality food and drink, and maintaining a clean and safe environment for guests and colleagues.

Key Responsibilities

  • Welcome and engage every guest, ensuring a warm and welcoming atmosphere.
  • Prepare and serve our high-quality food and drink, making recommendations to elevate guest experiences.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Work collaboratively with the team to deliver a great experience to our guests.

What We Offer

  • Reward Card via the MiXR App, offering 25% off food and drink for you and all your friends across our Managed Estate.
  • Stonegate Xtra Rewards, an online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream, offering early access to your earned wages.
  • Award-winning development programmes.

Requirements

To be considered for this role, you must be 18 or over, as the role involves the sale of alcohol.



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