Customer Engagement Specialist

2 months ago

Crawley, West Sussex, United Kingdom Octopus Energy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our field sales team as an Energy Sales Representative. As a key member of our team, you will be responsible for promoting our energy tariffs and low-carbon technologies to customers in a variety of venues across the South of England.

Key Responsibilities
  • Engage with customers on a face-to-face basis to promote our energy tariffs and low-carbon technologies, such as solar panels, heat pumps, and electric vehicles.
  • Work in a fast-paced, dynamic environment, interacting with customers in busy shopping centers and supermarkets.
  • Provide excellent customer service, ensuring that every customer is given a positive experience and is well-informed about our products and services.
  • Collaborate with your team to achieve sales targets and contribute to the growth of our business.
  • Travel to various venues across the region, using your own vehicle to reach customers and attend events.
Requirements
  • No prior sales experience is necessary, as we provide comprehensive training to help you succeed in this role.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Flexibility to work a variety of shifts, including weekends and evenings, to meet the needs of our customers.
  • Valid driving license and access to a reliable vehicle.
What We Offer
  • A competitive salary of £26,300 per year, plus a generous commission scheme.
  • A unique and dynamic work environment, with opportunities for career growth and development.
  • A comprehensive training program, designed to help you succeed in this role and beyond.
  • A collaborative and supportive team, working together to achieve our business goals.

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