Aviation Claims Specialist

4 weeks ago


London, Greater London, United Kingdom Charles Taylor Full time
Role Overview

The Aviation Surveyor is a critical role within our team, responsible for handling aviation-related claims from notification to settlement. This exciting opportunity allows you to leverage your industry experience while transitioning into the Loss Adjusting world.

Key Responsibilities
  • Receive and initiate claims handling procedures for new claim instructions
  • Conduct thorough investigations of loss circumstances and damages sustained at incident sites
  • Liaise with official accident investigation agencies, airport authorities, and other relevant parties
  • Evaluate and assess factors impacting Underwriters' potential exposure under the Policy of Insurance
  • Regularly report to Underwriters and insurance practitioners on claim circumstances, damage, costs, and cause of loss
  • Liaise with Insured to progress claims settlement
  • Negotiate with repair agents, manufacturers, and third-party claimants regarding recovery, damage, and repair workscopes
  • Provide technical advice to in-house liability teams and external lawyers on liability and subrogation issues
  • Act as an expert witness in litigation and enquiries when necessary
  • Offer general advice and assistance to Underwriters on policy condition interpretation
  • Provide ad-hoc technical advice and expertise to the aviation insurance market
  • Offer aircraft technical assessment and valuation services to the aviation market
  • Conduct risk assessments
  • Market Charles Taylor aviation services
Required Skills

To succeed in this role, you will need:

  • Prior experience as an aviation maintenance professional
  • B1/B2 Licensed Engineer certification
  • Desirable but not mandatory: AOG exposure
  • Excellent communication and IT skills, with proficiency in Word and Excel
  • A strong analytical mind with attention to detail
Why Join Charles Taylor?

We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are committed to ensuring our people are given continuous learning and development opportunities, including structured induction programs, job training, and study support for relevant professional qualifications.

We are an Inclusive Employer, providing an environment of mutual respect with zero tolerance to discrimination of any kind. Our external partnerships and dedicated work in promoting a transparent and fair recruitment and selection process contribute to our successful, inclusive, and diverse culture and environment.



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