Aviation Claims Specialist
1 month ago
The Role
As an Aviation Surveyor at Charles Taylor, you will be responsible for handling aviation-related claims from notification to settlement. This exciting opportunity allows you to utilize your industry experience while transitioning into the Loss Adjusting world.
Key Responsibilities:
- Receipt of new claim instructions and initiation of claims handling procedures
- Attendance at incident sites (where applicable) to conduct thorough investigations of loss circumstances and damages sustained
- Liaison with official accident investigation agencies and other agencies, including airport authorities and landowners
- Evaluation and assessment of factors impacting Underwriters' potential exposure under the Policy of Insurance
- Regular liaison and reporting to Underwriters and other insurance practitioners regarding circumstances, damage, costs, and cause of loss, including detailed assessment and reporting of settlement options and recommendations
- Regular liaison with Insured to progress claims settlement
- Liaison and negotiation with prospective repair agents, manufacturers, third-party claimants in respect of recovery, damage, repair workscopes, cost estimates, approval of cost estimates, and final invoices
- Provision of technical advice to in-house liability teams and external lawyers in respect of liability and/or subrogation issues
- Acting as an expert witness in litigation/enquiries when necessary
- Provision of general advice and assistance to Underwriters in respect of interpretation of policy conditions
- Provision of ad-hoc technical advice and expertise to the aviation insurance market
- Provision of aircraft technical assessment and valuation services to the aviation market
- Provision of risk assessment services
- Marketing of Charles Taylor aviation services
- Undertaking any other reasonable duties assigned
Required Skills:
Prior experience as an aviation maintenance professional
B1/B2 Licensed Engineer
AOG exposure is desirable but not mandatory
Excellent communication skills, both verbal and written
Good IT skills, with proficiency in Word and Excel essential
Strong analytical mind with an attention to detail
Why Join Charles Taylor?
We are proud of our positive work environment, where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are committed to ensuring our people are given continuous learning and development opportunities, including structured induction programs, job training, study support for relevant professional qualifications, and a Core Learning & Development Curriculum.
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