Retail Store Promotions Associate
2 weeks ago
Role Overview
At Derian House, our charity stores are more than just a shop; they are a community hub where customers feel valued, understood, and welcomed. As a Sales Floor Volunteer Liaison, you will work alongside our team of paid staff and other volunteers to deliver exceptional customer experiences.
Key Responsibilities
- Greet customers warmly and offer a friendly atmosphere.
- Handle customer complaints and concerns with patience and empathy.
- Ensure the store is clean, well-organised, and visually appealing.
- Process cash & card payments using our point of sale system.
Training and Support
Full site induction and mandatory annual training will be provided. A lunch and travel allowance will also be offered.
Availability
We are looking for volunteers to work one morning or afternoon per week. Times and days will be agreed at interview.
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