Customer Service Ambassador
3 weeks ago
**Job Title:** Cinema Team Member - Weekends
About the Job:
We are currently looking for a highly motivated and enthusiastic individual to join our team as a Cinema Team Member, working weekends. As a key member of our cinema staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has an enjoyable experience at Cineworld Cinemas Ltd.
Responsibilities:
- Deliver outstanding customer service by engaging with guests throughout their visit and providing helpful information about our services and facilities.
- Ensure that all areas of the cinema are clean and tidy, and that high standards of hygiene are maintained.
- Promote the benefits of membership and sales accuracy by processing transactions correctly and in line with company policies.
- Maintain accurate records and follow Health and Safety procedures to ensure a safe working environment.
- Work efficiently using all equipment correctly and with care, and inform management immediately of any issues or breaches.
- Undertake basic daily cleaning duties, including departments, auditoriums, bathrooms, staff areas, and customer-facing areas.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
- Flexible and able to work varied shifts, including evenings and weekends.
- A background in the food and beverage service industry is an advantage.
Salary: £18,000 per annum.
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