Apprentice Branch Manager
1 week ago
thl UK & Ireland Limited is a leading motorhome rental, sales, and service company in the UK and Ireland. We operate the rental brands Just go and Bunk Campers. We are seeking a highly skilled and experienced Branch Manager to lead our team in the Toddington depot.
The role requires strong leadership skills, excellent communication and organizational abilities, and a background in customer service management. As a Branch Manager, you will be responsible for the rental operation of approximately 150 motorhomes, ensuring safe and efficient operations, and providing exceptional guest service standards.
Key Responsibilities:
- Manage the customer-facing and fleet preparation teams
- Liaise with on-site sales and workshop teams
- Develop and implement operational strategies to improve efficiency and customer satisfaction
- Ensure compliance with company policies and procedures
- Monitor and analyze key performance indicators to inform business decisions
Person Specification:
- Proven experience in a leadership role, with a strong track record of success
- Excellent written and verbal communication skills
- Ability to develop and implement innovative solutions to improve customer experience
- Ability to coach and influence staff at all levels
- Good attention to detail and excellent planning and organizational skills
- Able to deal with confidential information with tact and diplomacy
Benefits:
- Competitive salary range: £32,000.00-£36,500.00 per year
- Bonus scheme
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Referral programme
Licence/Certification:
- Driving Licence (required)
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