Healthcare Receptionist

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom CV-Library Full time
Job Opportunity: Medical Reception and Patient Booker

Location: Stoke-on-Trent, UK

Estimated Salary: £25,600-£27,000 per annum (approximately £12-13 per hour)

Job Type: Temporary Assignment for Annual Leave Cover

Working Hours: Monday to Friday, 9am-5pm

About the Role:

  1. Deliver exceptional customer service by providing a warm and professional welcome to patients and visitors.
  2. Evaluate patient referrals to ensure suitability for treatment within our client's clinical units.
  3. Coordinate appointments and disseminate necessary information and medications to patients.
  4. Maintain accurate patient correspondence and contact records in accordance with established procedures.
  5. Support the preparation of patient notes and health information for appointments.
  6. Report appointment outcomes accurately to facilitate follow-up clinical activities.
  7. Promote continuous quality improvement within our client's organization.

Requirements:

  • Previous experience in a reception or customer-facing role is highly desirable.
  • A valid and up-to-date Basic DBS Certificate is required.
  • Strong attention to detail and ability to manage multiple tasks efficiently.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using computer systems and software.
  • A proactive and positive attitude, with a commitment to delivering exceptional patient care.

Adecco Benefits:

  • Weekly Pay
  • Employment Contract
  • Paid Annual Leave
  • Access to Exclusive Employee Benefits and Discounts
  • Pension Contributions
  • Ongoing Support from Dedicated Consultant


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