Healthcare Receptionist
6 days ago
Location: Stoke-on-Trent, UK
Estimated Salary: £25,600-£27,000 per annum (approximately £12-13 per hour)
Job Type: Temporary Assignment for Annual Leave Cover
Working Hours: Monday to Friday, 9am-5pm
About the Role:
- Deliver exceptional customer service by providing a warm and professional welcome to patients and visitors.
- Evaluate patient referrals to ensure suitability for treatment within our client's clinical units.
- Coordinate appointments and disseminate necessary information and medications to patients.
- Maintain accurate patient correspondence and contact records in accordance with established procedures.
- Support the preparation of patient notes and health information for appointments.
- Report appointment outcomes accurately to facilitate follow-up clinical activities.
- Promote continuous quality improvement within our client's organization.
Requirements:
- Previous experience in a reception or customer-facing role is highly desirable.
- A valid and up-to-date Basic DBS Certificate is required.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- Excellent communication skills, both written and verbal.
- Proficiency in using computer systems and software.
- A proactive and positive attitude, with a commitment to delivering exceptional patient care.
Adecco Benefits:
- Weekly Pay
- Employment Contract
- Paid Annual Leave
- Access to Exclusive Employee Benefits and Discounts
- Pension Contributions
- Ongoing Support from Dedicated Consultant
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