Retail Sales Associate
4 weeks ago
**About the Role**
In this exciting opportunity, you will be working as part of our Retail team in Kings Lynn on a temporary 12-month contract to cover Maternity leave. Your primary goal will be to provide exceptional customer service, ensuring every store visit is memorable for our customers.
**Key Responsibilities**
- Work closely with customers to understand their needs and advise them on high-value purchases.
- Be on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Become a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
- Help to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
**What We're Looking For**
We want to attract individuals who are passionate about delivering exceptional customer experiences. As a successful candidate, you will have:
- An engaging and positive personality, with a natural ability to bond with customers.
- Excellent communication skills, enabling you to build rapport and establish great relationships with customers and colleagues.
- The determination and motivation to work towards KPIs and sales targets.
- A willingness to learn and adapt to new situations.
- Flexibility to commit to working full-time (38.5 hours per week), including weekends and bank holidays.
**What We Offer**
We provide a comprehensive induction program, opportunities for progression, and a range of benefits, including competitive salary, commission, discounts, and learning and development opportunities.
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