Customer Experience Team Leader

4 weeks ago


Nuneaton, Warwickshire, United Kingdom Triton Showers Full time
About the Role:

We are seeking a highly motivated and flexible team player to join our Customer Experience department as a Specification Team Leader. Reporting to the CX Manager, this role will be the primary contact in working across departments to ensure we retain and gain contract sales and grow our market share further in the specification sector.

Key Responsibilities:
  • Retention of key Social Housing contracts volumes & values in conjunction with the Trade sales Team.
  • Working closely with the Trade sales Team to identify and pursue new contract opportunities.
  • Developing and maintaining strong relationships with Specification customers to ensure smooth onboarding and retention.

About Triton Showers:

Triton Showers is a leading manufacturer of electric showers, committed to inspiring everyone to shower sustainably. We have been honoured with a King's Award for Enterprise in recognition of our outstanding commitment to Sustainable Development. Our vision is to be the first name in showers and water heating, inspiring everyone to use water and energy efficiently and enjoyably.

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