Aesthetic Field Service Specialist

4 days ago

Wrexham, Wrexham, United Kingdom Digital Waffle Full time
Job Title: Field Service Engineer (Contract)

Location: North Wales

Rate: £ per day

Duration: 6 Months

Job Description:

We are seeking a skilled Field Service Engineer to oversee the deployment and support of electronic point of sale (EPOS) systems across multiple retail locations. The ideal candidate will have hands-on experience with large-scale EPOS rollouts, ensuring seamless installation, configuration, and user adoption.

Key Responsibilities:

  1. Coordinate and execute the rollout of EPOS systems across multiple sites, including the installation and configuration of hardware and software.
  2. Conduct site surveys to assess requirements and plan installations.
  3. Perform pre-deployment testing to ensure system reliability, efficiency, and security.
  4. Provide on-site support during the rollout to resolve any issues promptly.
  5. Train staff on the use of new EPOS systems, ensuring they are comfortable and proficient with the technology.
  6. Troubleshoot and resolve any post-deployment issues, minimizing downtime and disruption.
  7. Implement and monitor security measures to protect sensitive data and ensure compliance with industry standards.
  8. Integrate EPOS systems with existing business software, ensuring seamless operation.

Requirements:

  1. Proven experience in managing EPOS rollouts, ideally in a retail or hospitality environment.
  2. Strong proficiency in EPOS hardware and software configuration.
  3. Excellent problem-solving skills, with the ability to troubleshoot issues on the spot.
  4. Strong communication skills, capable of providing clear instructions and support to end-users.
  5. Knowledge of security standards and compliance requirements related to EPOS systems.
  6. Ability to work independently and as part of a larger rollout team.

About Digital Waffle:

Digital Waffle is a leading provider of EPOS solutions, dedicated to delivering exceptional customer experiences through innovative technology and expert support.

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